Frozen and Burst Pipe Repair
This service covers thawing frozen supply lines safely and repairing pipes that have split or pulled apart from freezing.
See the serviceFixtures and hookups
An outdoor faucet that drips, sprays inside the wall, or will not shut off after a cold snap has usually split. We find the damage, replace the hose bib, and check the wall behind it.

Hose bib repair means fixing or replacing the outdoor faucets on your house, including standard spigots and frost-free hose bibs. Work covers worn washers, cracked stems, split pipe inside the wall after a freeze, missing vacuum breakers and leaky connections in the crawlspace. You need it when an outdoor faucet drips, leaks behind the siding, sprays when opened or has reduced flow.
Most outdoor faucets in Salem are fine for years and then fail all at once during a cold snap. The January 2024 ice storm left a lot of split hose bibs around the Willamette Valley, many found only when someone turned on the hose in spring and water poured into the wall or crawlspace.
We repair and replace both standard spigots and frost-free hose bibs, and we look at the pipe behind them, since a freeze often damages more than the faucet. If you have several outdoor faucets, we can check them all on one visit and help you plan for the next cold spell.
A standard hose bib closes right at the outside wall, so water sits in the faucet body exposed to cold air. A frost-free hose bib has a long stem that reaches back through the wall, and the actual valve seat sits inside the heated or semi-protected space. When you close the handle, water stops well inside, and the part outside drains empty.
The bib must be installed with a slight downward slope toward the outside so the barrel can drain. One mounted flat or sloped back toward the house holds water in the barrel, and that water can freeze even though the valve is closed. We check slope on every frost-free bib we replace.
A frost-free bib only works if the barrel can drain after you shut it off. With a hose still attached, water stays trapped in the barrel and the hose. When the temperature drops, that water freezes and expands, and the pipe splits inside the wall, often with no sign outside.
The damage shows up later. When the weather warms and someone opens the faucet, water sprays from the split into the wall cavity or crawlspace instead of coming out of the spout. Disconnecting hoses in the fall, even from frost-free bibs, is the simplest way to prevent this repair.

A split hose bib often hides behind siding. Watch for weak flow at the spout, a hissing sound from the wall when the faucet is open, damp siding or sheathing below the faucet, or water pooling on the crawlspace floor under that wall. A sudden jump in your water bill in spring is another hint.
When we suspect a split, we shut off the bib, open it with no hose attached, and look and listen from inside the crawlspace or garage. Damaged pipe gets cut back to sound material, and we replace the bib and any wet insulation. We also look for water damage on the rim joist and sill plate.
Salem does not freeze every winter, but when hard cold arrives it can hit pipes that have never been tested. Exposed hose bibs on north walls and faucets mounted over vented crawlspaces are the first to go. A few simple steps before the first cold forecast go a long way.
Disconnect hoses, splitters and timers from every outdoor faucet. Fit an insulated foam cover over each one. If you have older standard spigots with an inside shutoff, close that valve and open the outside faucet to drain the line. Consider replacing old spigots with frost-free hose bibs before the next cold season.
Warning signs
On the visit
We open and close the outdoor faucet without a hose, checking flow, shutoff and any drip at the spout or handle.
From the crawlspace, garage or basement, we check the pipe, fittings and framing behind the bib for leaks or damage.
We explain whether the faucet needs a washer, a stem or full replacement and give the price before starting.
We install the new bib with correct downward slope, seal the wall penetration and add a vacuum breaker.
We run the faucet, check inside for leaks, and point out other outdoor faucets that could be at risk.
| What is included | Typical range |
|---|---|
| Hose bib or outdoor faucet repair | $159 to $389 |
| Frost-free hose bib installed in place of an old spigot | $219 to $389 |
| Split supply pipe behind the bib cut back and repaired | $179 to $329 |
Siding, sheathing or framing repair behind a split faucet is separate. The plumber looks at the bib and the pipe behind it, then gives you the final price.
Around Salem
We see the most split hose bibs on north-facing walls of older homes around Highland and Northeast Salem and on the exposed West Salem hills, where cold snaps hit pipes running through vented crawlspaces.
Prices for every service are on one page: the First Choice Rooter price list.
Call (971) 326-9414Questions
Yes. A frost-free hose bib only works if its barrel can drain after you shut it off. A connected hose traps water in the barrel, and a hard freeze can split the pipe inside the wall. Disconnect hoses, splitters and timers before the first cold night, even on frost-free bibs.
Open the outdoor faucet with no hose attached and listen. Weak flow, hissing inside the wall, damp siding below the faucet, or water in the crawlspace all point to a split. Close it right away if you see water where it should not be, and have the outdoor faucet checked before using it again.
In most Salem homes, yes. We remove the old outdoor faucet, cut back the supply pipe inside the wall, and install a frost-free hose bib long enough to reach the protected side. We slope it slightly toward the outside, seal the wall opening and add a vacuum breaker so hose water cannot siphon back into your pipes.
First make sure the handle is fully closed. If it still drips, the washer or seat inside the hose bib is worn. On standard spigots that is often a quick repair. On frost-free models, the washer sits at the end of the long stem inside the wall, and replacing the whole bib is often simpler.
An insulated foam cover helps a lot on a standard outdoor faucet, especially in a short cold snap, because it holds a little heat from the wall around the faucet. It does not replace disconnecting the hose. During a long hard freeze, also close any inside shutoff and drain the line if your faucet has one.
Related work
This service covers thawing frozen supply lines safely and repairing pipes that have split or pulled apart from freezing.
See the serviceCrawlspace plumbing repair covers the supply lines, drain and vent piping, and shutoffs that run beneath a raised floor.
See the serviceBackflow prevention keeps water from irrigation lines, boilers, pools or wells from flowing backward into your drinking water and the city main.
See the serviceA real person answers 24/7. Tell us what the drains are doing and we will send a First Choice Rooter plumber with the right equipment on the truck.